Faqs

Bookings, Cancellations, Etc. (4)

The rates can be found on our rates page or on the individual cabin pages.

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Easy, just go to our reservations page for the various reservations options.

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If you cancel your reservation at any time after making the booking there is a $50 service fee. We have a 30 day cancellation policy. If you cancel your reservation with less than 30 days notice, the deposit and the final payment will be retained unless we are able to re-rent the cabin for the full period of your reservation, in which case any deposit or final payment will be refunded to you less the $50 service charge. No refunds for arrivals later than the original check in date, for early departures or no-shows. Visit our Policies Page for complete information.

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All cabin bookings require a 50% deposit at the time of booking. Your credit card will be charged immediately for this amount. Payment in full is due 30 days prior to check-in. Your credit card will be charged the remaining 50% at this time. If you book within 30 days of your arrival date, the full payment is due at the time of booking. Please check out our policies page for additional information.

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Canoes and Canoeing (4)

No need to rent –  the cabins each include the use of our canoes. Please be aware that each adult must sign a waiver for themselves and for any children in their care. You can preview the waiver here.

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Yes. Children 16 years of age and under must be accompanied by an adult while in canoes- no exceptions. Additionally, adults must each sign a waiver for themselves as well as any children in their care that will be canoeing. View the waiver here.

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Yes. Before taking out any of the canoes, each adult must sign a waiver for themselves and one for any children under the age of 18. Our policy is that all guests, regardless of age and or swimming abilities must wear a life jacket.

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Yes. We have an assortment of adult and child sized life jackets available for guest use.

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General (16)

Please put garbage out only in the morning hours between 6 AM and 11 AM and using the provide bags. Please be sure the bags are tied up.

In summer you can just leave it at the base of the steps of your cabin and we’ll take it from there.

In winter, please put it on the step of the main lodge/building.

Thanks

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Check in time is anytime between 3 and 8pm. You must make arrangements with us for a designated arrival time to allow for the gate to be opened. Check out time is anytime before 10 am. Please check out our Policies Page for complete policy information.

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No. Though we love cats and dogs, there are many people who don’t and so we are sorry – there are no pets allowed on the property (indoors or outdoors). No exceptions.

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The Monashee Cabin and Mackenzie Cabin are fully equipped with all bed, bath and kitchen linens as well as all dishware, cookware, cutlery plus toaster, coffee pot, electric kettle etc. Also provided are bathroom tissues, shampoo, shower gel and lotion plus garbage bags, paper towels and dish soap for the kitchen. You will need to bring your food, beverages and any other personal items and toiletries. Please note that you must also bring any spices, cooking oils and any other staples that you will be using to prepare your meals.

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The Mackenzie cabin size: 16′ X 24′ (4.88m X 7.32m).

The Monashee cabin size: 20′ x 28′ (6.10m  8.53m)
plus Sleeping Loft: 300 sq.ft. (29 sq.meters)

The Companion Cabin size: 16′ X 16′ (4.8m X 4.8m)

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Our property is lakefront. The cabins are set back about 200′ (60 meters) from the waters edge

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Yes, the Monashee Cabin and Mackenzie Cabin are equipped with barbecues on the decks.

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The Monashee Cabin has an electric fireplace but the Mackenzie Cabin and the Companion Cabin do not.

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There are no public phones on the property and the nearest pay phone is at 3 Valley Gap (8 km away).  There is cell coverage but not with all carriers. There is service with the following mobile networks: “Telus”, “Bell” and “Koodo”.  The “Rogers” network has recently started to offer service here according to many guests who are on that network. If you’re with some other carrier, you may wish to check their coverage map.

Telus, Bell, Koodoo and Rogers all claim to offer service within the nearby towns of Revelstoke and Sicamous.

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There are grocery stores in Revelstoke which is 27 km east and in Sicamous which is 45 km west.

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Fishing is allowed on Griffin Lake throughout angling season and at the mouth of the Eagle River after July 1st. There are mainly Rainbow Trout and Dolly Varden. Check official regulations for detailed requirements. Guests must provide their own fishing gear and license.

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No. There is plenty of free parking space.

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We do not have a public laundry facility on site. There are public laundry facilities in Revelstoke(27 km) or in Sicamous(45 km).

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There are many dining options in Revelstoke (27 km or 20 minutes east). From mid May to mid October Three Valley Lake Chateau(8km east or 5 minutes) provides dining services with restricted hours other than July and August when their restaurant is open until 8pm. To the west (10 minutes or 15km) there is 24 hour truck stop. There are no food services available on the property.

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The TV Component itself is the center of the system and is controlled by largest remote controller (marked “LG”). Use the “red button” to power the TV on or off.  This remote is also used to control the “volume” and to select which “content source” you want to watch – either the DVD player (the larger black box beneath the TV)  or the Satellite TV receiver (the smaller black box).

To Watch DVD/Blueray Content

  • Using the DVD remote (Samsung), open the DVD port and load a DVD
  • Using the TV remote (LG), select HDMI1 as the input
    • Press the “input” button near the top of the remote
    • Select “HDMI1”. If HDMI1 is not an option, check that the power of the DVD player is on
  • Use the DVD remote to start/pause/stop playback

To Watch Satellite Television Programming Content

  • Using the Satellite TV remote (marked “Channel Guide”), turn on the power using the “red”button
  • Using the TV remote (LG), select AV1 (not TV)
  • Press the “input” button near the top of the remote
  • Select “AV1” (not TV)
  • Use the Satellite TV remote (marked “Channel Guide”) to control the channel using the “channel up/down” button or the “guide” button

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Just send us an email or give us a call. Visit our Contact Page for details.

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